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Privacy Policy

This Privacy Policy describes how HepvO Bulgaria collects, uses, and protects the personal information of users who visit our website https://hepvo-bulgaria.com (“the website”).

1. What Information We Collect

We may collect the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Shipping and/or billing address

  • IP address and cookies

  • Information related to orders, inquiries, and forms submitted by the user

2. How We Use Your Information

The collected information is used for the following purposes:

  • Processing orders and inquiries

  • Responding to your questions or requests

  • Improving our products and services

  • Sending important notifications about orders, updates, or news (if you have given consent)

  • Analyzing website traffic and performance

3. Data Storage and Protection

Your data is stored on secure servers and is processed in accordance with the requirements of Regulation (EU) 2016/679 (GDPR). We apply appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

4. Sharing Data with Third Parties

We do not sell, trade, or otherwise transfer personal information to third parties, except in the following cases:

  • To fulfill an order (e.g. courier companies)

  • To comply with legal obligations

  • To service providers processing data on our behalf (e.g. website hosting or support), under strict confidentiality agreements

5. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Correct inaccurate data

  • Request the deletion of your personal data (“right to be forgotten”)

  • Restrict or object to data processing

  • File a complaint with the Commission for Personal Data Protection (CPDP)

6. Cookies

The website uses cookies to improve the user experience and analyze traffic. By using the website, you agree to our use of cookies. You can manage cookies at any time through your browser settings.

7. Policy Changes

We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page. We recommend reviewing this page periodically.

8. Contact Us

If you have any questions about this Policy or how we handle your personal data, you can contact us at:

Phone: 0898 939 504
Email: technopipesgroupltd@yahoo.com
Website: https://hepvo-bulgaria.com